Vascular Allografts

Arteries

Thoracic Aorta

№ catalog
200039
Type Thoracic
Diameter Varies
Length Varie
Preservation Cryopreserved

Abdominal Aorta

№ catalog
200027
Type Abdominal
Diameter Varies
Length Varie
Preservation Cryopreserved

Common Femoral Artery

№ catalog
200030
Type Femoral
Diameter Varies
Length Varie
Preservation Cryopreserved

Aortoiliac Junctions

№ catalog
200028
Type Aortoiliac
Diameter Varies
Length Varie
Preservation Cryopreserved

Common Aortoiliac Artery

№ catalog
200029
Type Aortoiliac
Diameter Varies
Length Varie
Preservation Cryopreserved

Veins

Saphenous Vein, ≥ 90cm

№ catalog
204558
Diameter Varies
Length ≥ 90cm
Preservation Cryopreserved

Femoral Vein, ≥ 30cm

№ catalog
200328
Type Femoral
Diameter Varies
Length ≥ 30cm
Preservation Cryopreserved

Femoral Vein, 20-29cm

№ catalog
200327
Type Femoral
Diameter Varies
Length 20-29cm
Preservation Cryopreserved

Femoral Vein, < 21cm

№ catalog
200323
Type Femoral
Diameter 5-17mm
Length < 21cm
Preservation Cryopreserved

Saphenous Vein, 85-89cm

№ catalog
200322
Type Saphenous
Diameter Varies
Length 85-89cm
Preservation Cryopreserved

Saphenous Vein, 80-84cm

№ catalog
200321
Type Saphenous
Diameter Varies
Length 80-84cm
Preservation Cryopreserved

Saphenous Vein, 71-80cm

№ catalog
200313
Type Saphenous
Diameter 3-10mm
Length 71-80cm
Preservation Cryopreserved

Saphenous Vein, 61-70cm

№ catalog
200312
Type Saphenous
Diameter 3-10mm
Length 61-70cm
Preservation Cryopreserved

Saphenous Vein, 46-60cm

№ catalog
200311
Type Saphenous
Diameter 3-10mm
Length 46-60cm
Preservation Cryopreserved

Saphenous Vein, 31-45cm

№ catalog
200310
Type Saphenous
Diameter 3-10mm
Length 31-45cm
Preservation Cryopreserved

Saphenous Vein, 21-30cm

№ catalog
200309
Type Saphenous
Diameter 3-10mm
Length 21-30cm
Preservation Cryopreserved

Pediatric Conduit, Saphenous Vein Competent Valve

№ catalog
200307
Type Saphenous
Diameter ≥ 4mm
Length ≥ 6cm
Preservation Cryopreserved

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Frequently asked questions

Questions?
We have the answers

On average, it takes 24 to 72 hours to process an order. The client will be informed of the estimated delivery date after placing the order.

We recommend careful inventory management to avoid any shortages.

There may be products you’re used to working with that are no longer available due to not meeting the minimum quality criteria for Héma-Québec’s product catalog. These criteria were established based on the committee of experts’ recommendations.

Customer service is available to answer your questions and help you find the best options to meet your needs.

Héma-Québec continues to offer all of the products needed to treat Quebecers. Based on market demand and recommendations from the groups of specialists involved in this change, Héma-Québec established recommendations for the health and social services network about what products to add, remove or replace. As a result of its procurement strategy, some products have been replaced with equivalent products for quality assurance.

You can email the customer service team at tissus@hema-quebec.qc.ca or call 1-800-267-9711, ext. 2510, between 7:30 a.m. and 4:30 p.m., Monday through Friday, excluding holidays.

Outside normal hours and on holidays, you can call the customer service team at 1-800-267-9711, ext. 2510, for 24/7 service.

Héma-Québec’s customer service team is specialized in human tissue products and works to make sure you get the right product at the right time. Our team also communicates with suppliers to handle logistics and, when necessary, importation.

In 2021, Québec’s Ministère de la Santé et des Services sociaux (MSSS) mandated Héma-Québec to serve as the sole distributor of human tissue to Québec’s health and social services system. This decision was based on a recommendation of Québec’s biovigilance committee.

On December 2, 2024, Héma-Québec took over distribution of all human tissue products to Québec health care institutions.

Learn more here : Sole human tissue distributor mandate

For products that have not yet been processed, email tissus@hema-quebec.qc.ca to inquire and an Héma-Québec agent will confirm if your change request is possible.

For products delivered that do not conform with your order, first obtain return authorization from Héma-Québec. Then, follow the instructions provided to return or dispose of the product.

FAQ