Bone Allografts

Massive Bones

MPJ Arthrodesis Segment, Aseptic, Frozen, 12mm

№ catalog
204546
Type Metatarse
Diameter Cancellous : 14mm
Length Cortical : 12mm
Sterilization Aseptic
Preservation Frozen

Brachymetatarsal Segment, Aseptic, Freeze-Dried, Large, L: 10mm

№ catalog
204543
Type Metatarse
Length 10mm
Width 9-12mm
Sterilization Aseptic
Preservation Freeze-dried
Height 13-16mm

Brachymetatarsal Segment, Aseptic, Freeze-Dried, Small, L: 10mm

№ catalog
204541
Type Metatarse
Length 10mm
Width 8-11mm
Sterilization Aseptic
Preservation Freeze-dried
Height 12-14mm

Brachymetatarsal Segment, Aseptic, Freeze-Dried, Large, L: 8mm

№ catalog
204537
Type Metatarse
Length 8mm
Width 9-12mm
Sterilization Aseptic
Preservation Freeze-dried
Height 13-16mm

Brachymetatarsal Segment, Aseptic, Freeze-Dried, Small, L: 6mm

№ catalog
204539
Type Metatarse
Length 6mm
Width 8-11mm
Sterilization Aseptic
Preservation Freeze-dried
Height 12-14mm

MPJ Arthrodesis Segment, Aseptic, Frozen, 8mm

№ catalog
204545
Type Metatarse
Diameter Cancellous : 14mm
Length Cortical : 8mm
Sterilization Aseptic
Preservation Frozen

Brachymetatarsal Segment, Aseptic, Freeze-Dried, Large, L: 6mm

№ catalog
204542
Type Metatarse
Length 6mm
Width 9-12mm
Sterilization Aseptic
Preservation Freeze-dried
Height 13-16mm

MPJ Arthrodesis Segment, Aseptic, Frozen, 5mm

№ catalog
204544
Type Metatarse
Diameter Cancellous : 14mm
Length Cortical : 5mm
Sterilization Aseptic
Preservation Frozen

Proximal Metatarse Segment, Aseptic, Freeze-Dried

№ catalog
204536
Type Metatarse
Width 13-20mm
Length 12-20mm
Sterilization Aseptic
Preservation Freeze-dried
Hauteur antérieure (H/A) 14-22mm
Hauteur postérieure (H/P) 20-29mm

Brachymetatarsal Segment, Aseptic, Freeze-Dried, Small, L: 8mm

№ catalog
204540
Type Metatarse
Length 8mm
Width 8-11mm
Sterilization Aseptic
Preservation Freeze-dried
Height 12-14mm

Textured Humeral Shaft, Irradiated, Freeze-Dried

№ catalog
204122
Type Humerus
Diameter 18-22mm
Sterilization Irradiated
Preservation Freeze-dried
Height 60mm

Textured Humeral Shaft, Irradiated, Freeze-Dried

№ catalog
204121
Type Humerus
Diameter 18-22mm
Sterilization Irradiated
Preservation Freeze-dried
Height 50mm

Textured Humeral Shaft, Irradiated, Freeze-Dried

№ catalog
204120
Type Humerus
Diameter 18-22mm
Sterilization Irradiated
Preservation Freeze-dried
Height 40mm

Textured Humeral Shaft, Irradiated, Freeze-Dried

№ catalog
204119
Type Humerus
Diameter 18-22mm
Sterilization Irradiated
Preservation Freeze-dried
Height 30mm

Textured Humeral Shaft, Irradiated, Freeze-Dried

№ catalog
204118
Type Humerus
Diameter 18-22mm
Sterilization Irradiated
Preservation Freeze-dried
Height 20mm

Textured Fibula Shaft, Irradiated, Freeze-Dried

№ catalog
204158
Type Fibula
Diameter 8-18mm
Sterilization Irradiated
Preservation Freeze-dried
Height 60mm

Textured Fibula Shaft, Irradiated, Freeze-Dried

№ catalog
204157
Type Fibula
Diameter 8-18mm
Sterilization Irradiated
Preservation Freeze-dried
Height 50mm

Textured Fibula Shaft, Irradiated, Freeze-Dried

№ catalog
204156
Type Fibula
Diameter 8-18mm
Sterilization Irradiated
Preservation Freeze-dried
Height 40mm

Textured Fibula Shaft, Irradiated, Freeze-Dried

№ catalog
204155
Type Fibula
Diameter 8-18mm
Sterilization Irradiated
Preservation Freeze-dried
Height 30mm

Textured Fibula Shaft, Irradiated, Freeze-Dried

№ catalog
204154
Type Fibula
Diameter 8-18mm
Sterilization Irradiated
Preservation Freeze-dried
Height 20mm

Textured Femoral Shaft, Irradiated, Freeze-Dried

№ catalog
204116
Type Femur
Sterilization Irradiated
Preservation Freeze-dried
Dimension postérieure antérieure (P/A) 23-27mm
Dimension latérale médiale (L/M) 23-30mm
Height 70mm

Textured Femoral Shaft, Irradiated, Freeze-Dried

№ catalog
204115
Type Femur
Sterilization Irradiated
Preservation Freeze-dried
Dimension postérieure antérieure (P/A) 23-27mm
Dimension latérale médiale (L/M) 23-30mm
Height 60mm

Textured Femoral Shaft, Irradiated, Freeze-Dried

№ catalog
204114
Type Femur
Sterilization Irradiated
Preservation Freeze-dried
Dimension postérieure antérieure (P/A) 23-27mm
Dimension latérale médiale (L/M) 23-30mm
Height 50mm

Textured Femoral Shaft, Irradiated, Freeze-Dried

№ catalog
204113
Type Femur
Sterilization Irradiated
Preservation Freeze-dried
Dimension postérieure antérieure (P/A) 23-27mm
Dimension latérale médiale (L/M) 23-30mm
Height 40mm

Textured Femoral Shaft, Irradiated, Freeze-Dried

№ catalog
204112
Type Femur
Sterilization Irradiated
Preservation Freeze-dried
Dimension postérieure antérieure (P/A) 23-27mm
Dimension latérale médiale (L/M) 23-30mm
Height 30mm

Textured Femoral Shaft, Irradiated, Freeze-Dried

№ catalog
204117
Type Femur
Sterilization Irradiated
Preservation Freeze-dried
Dimension postérieure antérieure (P/A) 23-27mm
Dimension latérale médiale (L/M) 23-30mm
Height 100mm

Rib Segment, Aseptic, Frozen

№ catalog
202095
Type Rib
Length 50-300mm
Width 5-30mm
Thickness 1-20mm
Sterilization Aseptic
Preservation Frozen

Rib Segment (Split), Aseptic, Freeze-Dried

№ catalog
202094
Type Rib
Length 50-130mm
Width 10-30mm
Thickness 1-20mm
Sterilization Aseptic
Preservation Freeze-dried

Rib Segment, Aseptic, Freeze-Dried

№ catalog
202093
Type Rib
Length 50-130mm
Width 10-30mm
Thickness 1-20mm
Sterilization Aseptic
Preservation Freeze-dried

Right Scapula, Aseptic, Frozen

№ catalog
202092
Type Scapula
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Scapula, Aseptic, Frozen

№ catalog
202091
Type Scapula
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Distal Radius, Aseptic, Frozen

№ catalog
202090
Type Radius
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Distal Radius, Aseptic, Frozen

№ catalog
202089
Type Radius
Sterilization Aseptic
Preservation Frozen
Laterality Left

Whole Right Radius, Aseptic, Frozen

№ catalog
202088
Type Radius
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Raidus, Aseptic, Frozen

№ catalog
202087
Type Radius
Sterilization Aseptic
Preservation Frozen
Laterality Left

Whole Right Ulna, Aseptic, Frozen

№ catalog
202086
Type Ulna
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Ulna, Aseptic, Frozen

№ catalog
202085
Type Ulna
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Acetabulum, Aseptic, Frozen

№ catalog
202084
Type Pelvis
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Acetabulum, Aseptic, Frozen

№ catalog
202083
Type Pelvis
Sterilization Aseptic
Preservation Frozen
Laterality Left

Third of Hemi-Pelvis, Aseptic, Frozen

№ catalog
202082
Type Pelvis
Sterilization Aseptic
Preservation Frozen

Right Hemi-Pelvis, Aspetic, Frozen

№ catalog
202081
Type Pelvis
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Hemi-Pelvis, Aseptic, Frozen

№ catalog
202080
Type Pelvis
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Ilium Whole, Aseptic, Frozen

№ catalog
202079
Type Pelvis
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Ilium, Aseptic, Frozen

№ catalog
202078
Type Pelvis
Sterilization Aseptic
Preservation Frozen
Laterality Left

Whole Right Humerus without Cuff, Aseptic, Frozen

№ catalog
202077
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Humerus without Cuff, Aseptic, Frozen

№ catalog
202076
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Left

Whole Right Humerus with Cuff, Aseptic, Frozen

№ catalog
202075
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Humerus with Cuff, Aseptic, Frozen

№ catalog
202074
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Distal Humerus, Aseptic, Frozen

№ catalog
202073
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Distal Humerus, Aseptic, Frozen

№ catalog
202072
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Proximal Humerus without Cuff, Aseptic, Frozen

№ catalog
202071
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Proximal Humerus without Cuff, Aseptic, Frozen

№ catalog
202070
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Proximal Humerus with Cuff, Aseptic, Frozen

№ catalog
202069
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Proximal Humerus with Cuff, Aseptic, Frozen

№ catalog
202068
Type Humerus
Sterilization Aseptic
Preservation Frozen
Laterality Left

Humeral Shaft, Aseptic, Frozen

№ catalog
202067
Type Humerus
Length 150mm
Sterilization Aseptic
Preservation Frozen

Humeral Shaft, Aseptic, Frozen

№ catalog
202066
Type Humerus
Length 100mm
Sterilization Aseptic
Preservation Frozen

Humeral Shaft, Aseptic, Freeze-Dried

№ catalog
202065
Type Humerus
Length 60mm
Sterilization Aseptic
Preservation Freeze-dried

Humeral Head, Irradiated, Frozen

№ catalog
202064
Type Humerus
Diameter ≥ 43mm
Sterilization Irradiated
Preservation Frozen

Humeral Shaft, Irradiated, Frozen

№ catalog
202063
Type Humerus
Length ≥ 200mm
Sterilization Irradiated
Preservation Frozen

Third of Tibial Cortical Strut, Aseptic, Frozen

№ catalog
202062
Type Tibia
Length 200mm
Width ≥ 6mm
Thickness 3-15mm
Sterilization Aseptic
Preservation Frozen

Tibial Cortical Strut, Halved, Aseptic, Frozen

№ catalog
202061
Type Tibia
Length 150-200mm
Width ≥ 6mm
Thickness 3-15mm
Sterilization Aseptic
Preservation Frozen

Tibial Cortical Strut, Irradiated, Freeze-Dried

№ catalog
202059
Type Tibia
Length 100mm
Width 15mm
Sterilization Irradiated
Preservation Freeze-dried

Whole Right Tibia with Patella, Aseptic, Frozen

№ catalog
202058
Type Tibia
Sterilization Aseptic
Preservation Frozen

Whole Left Tibia with Patella, Aseptic, Frozen

№ catalog
202057
Type Tibia
Sterilization Aseptic
Preservation Frozen

Whole Right Tibia, Aseptic, Frozen

№ catalog
202056
Type Tibia
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Tibia, Aseptic, Frozen

№ catalog
202055
Type Tibia
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Distal Tibia, Aseptic, Frozen

№ catalog
202054
Type Tibia
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Distal Tibia, Aseptic, Frozen

№ catalog
202053
Type Tibia
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Proximal Tibia with Patella, Aseptic, Frozen

№ catalog
202052
Type Tibia
Sterilization Aseptic
Preservation Frozen

Left Proximal Tibia with Patella, Aseptic, Frozen

№ catalog
202051
Type Tibia
Sterilization Aseptic
Preservation Frozen

Right Proximal Tibia, Aseptic, Frozen

№ catalog
202050
Type Tibia
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Proximal Tibia, Aseptic, Frozen

№ catalog
202049
Type Tibia
Sterilization Aseptic
Preservation Frozen
Laterality Left

Distal Tibia, Irradiated, Frozen

№ catalog
200061
Type Tibia
Length Varie
Sterilization Irradiated
Preservation Frozen

Proximal Tibia, Irradiated, Frozen

№ catalog
200006
Type Tibia
Length Varie
Sterilization Irradiated
Preservation Frozen

Tibial Shaft, Aseptic, Frozen

№ catalog
204162
Type Tibia
Length 100mm
Width ≥ 10mm
Thickness ≥ 10mm
Sterilization Aseptic
Preservation Frozen

Tibial Shaft, Aseptic, Frozen

№ catalog
204161
Type Tibia
Length 50mm
Width ≥ 10mm
Thickness ≥ 10mm
Sterilization Aseptic
Preservation Frozen

Tibial Shaft, Irradiated, Frozen

№ catalog
200005
Type Tibia
Length ≥ 60mm
Sterilization Irradiated
Preservation Frozen

Tibial Shaft, Hemi Irradiated, Frozen

№ catalog
200004
Type Tibia
Length ≥ 100mm
Sterilization Irradiated
Preservation Frozen

Third of Right Femoral Cortical Strut, Lateral, Aseptic, Frozen

№ catalog
202045
Type Femur
Length 250mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen
Laterality Right

Third of Right Femoral Cortical Strut, Medial, Aseptic, Frozen

№ catalog
202044
Type Femur
Length 250mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen
Laterality Right

Third of Left Femoral Cortical Strut, Lateral, Aseptic, Frozen

№ catalog
202043
Type Femur
Length 250mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen
Laterality Left

Third of Left Femoral Cortical Strut, Medial, Aseptic, Frozen

№ catalog
202042
Type Femur
Length 250mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen
Laterality Left

Third of Femoral Cortical Strut, Aseptic, Frozen

№ catalog
202041
Type Femur
Length 200mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen

Halved of Femoral Cortical Strut, Aseptic, Frozen

№ catalog
202040
Type Femur
Length 250mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen

Halved of Femoral Cortical Strut, Aseptic, Frozen

№ catalog
202039
Type Femur
Length 200mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen

Halved of Femoral Cortical Strut, Aseptic, Frozen

№ catalog
202038
Type Femur
Length 150mm
Width 10mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen

Femoral Cortical Strut, Aseptic, Frozen

№ catalog
202036
Type Femur
Length 100mm
Width 20mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Frozen

Femoral Cortical Strut, Aseptic, Freeze-Dried

№ catalog
202035
Type Femur
Length 100mm
Width 20mm
Thickness 3-12mm
Sterilization Aseptic
Preservation Freeze-dried

Quarter of Femoral Cortical Strut, Large, Irradiated, Frozen

№ catalog
202034
Type Femur
Length ≥ 210mm
Width 21-25mm
Sterilization Irradiated
Preservation Frozen

Quarter of Femoral Cortical Strut, Medium, Irradiated, Frozen

№ catalog
202033
Type Femur
Length ≥ 210mm
Width 16-20mm
Sterilization Irradiated
Preservation Frozen

Quarter of Femoral Cortical Strut, Small, Irradiated, Frozen

№ catalog
202032
Type Femur
Length ≥ 210mm
Width 10-15mm
Sterilization Irradiated
Preservation Frozen

Femoral Cortical Strut, Irradiated, Frozen

№ catalog
202031
Type Femur
Length 120mm
Width 15mm
Sterilization Irradiated
Preservation Frozen

Femoral Cortical Strut, Irradiated, Frozen

№ catalog
202030
Type Femur
Length 45mm
Width 10mm
Sterilization Irradiated
Preservation Frozen

Femoral Cortical Strut, Irradiated, Frozen

№ catalog
202029
Type Femur
Length 200mm
Width 20mm
Sterilization Irradiated
Preservation Frozen

Femoral Cortical Strut, Irradiated, Freeze-Dried

№ catalog
202028
Type Femur
Length 100mm
Width 15mm
Sterilization Irradiated
Preservation Freeze-dried

Bisected Femoral Shaft, Large, Irradiated, Frozen

№ catalog
202027
Type Femur
Length ≥ 210mm
Width 31-35mm
Sterilization Irradiated
Preservation Frozen

Bisected Femoral Shaft, Medium, Irradiated, Frozen

№ catalog
202026
Type Femur
Length ≥ 210mm
Width 26-30mm
Sterilization Irradiated
Preservation Frozen

Bisected Femoral Shaft, Small, Irradiated, Frozen

№ catalog
202025
Type Femur
Length ≥ 210mm
Width 20-25mm
Sterilization Irradiated
Preservation Frozen

Right Femoral Head, Aseptic, Frozen

№ catalog
202024
Type Femur
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Femoral Head, Aseptic, Frozen

№ catalog
202023
Type Femur
Sterilization Aseptic
Preservation Frozen
Laterality Left

Femoral Head Whole, Irradiated, Frozen

№ catalog
200014
Type Femur
Diameter Varies
Sterilization Irradiated
Preservation Frozen

Femur Condyle, Irradiated, Frozen

№ catalog
202019
Type Femur
Length 50-70mm
Sterilization Irradiated
Preservation Frozen

Hemi Femur Condyle, Irradiated, Frozen

№ catalog
202018
Type Femur
Length 50-70mm
Sterilization Irradiated
Preservation Frozen

Whole Right Femur, Aseptic, Frozen

№ catalog
202017
Type Femur
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Femur, Aseptic, Frozen

№ catalog
202016
Type Femur
Sterilization Aseptic
Preservation Frozen
Laterality Left

Proximal Femur with Head, Irradiated, Frozen

№ catalog
200012
Type Femur
Length Varie
Sterilization Irradiated
Preservation Frozen

Proximal Femur without Head, Irradiated, Frozen

№ catalog
200011
Type Femur
Length Varie
Sterilization Irradiated
Preservation Frozen

Distal Femur, Irradiated, Frozen

№ catalog
200008
Type Femur
Length ≥ 100mm
Sterilization Irradiated
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204109
Type Femur
Length 200-500mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204108
Type Femur
Length 200mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204107
Type Femur
Length 150mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204106
Type Femur
Length 100mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204105
Type Femur
Length 70mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204104
Type Femur
Length 50mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Aseptic, Frozen

№ catalog
204103
Type Femur
Length 30mm
Sterilization Aseptic
Preservation Frozen

Femoral Shaft, Irradiated, Frozen

№ catalog
200010
Type Femur
Length Varie
Sterilization Irradiated
Preservation Frozen

Femoral Hemi Shaft, Irradiated, Frozen

№ catalog
200009
Type Femur
Length Varie
Sterilization Irradiated
Preservation Frozen

Femoral Quarter Shaft, Irradiated, Frozen

№ catalog
200007
Type Femur
Length Varie
Sterilization Irradiated
Preservation Frozen

Fibular Strut, Aseptic, Frozen

№ catalog
204153
Type Fibula
Diameter ≥ 10mm
Length 60mm
Sterilization Aseptic
Preservation Frozen

Fibular Strut, Aseptic, Frozen

№ catalog
204152
Type Fibula
Diameter ≥ 8mm
Length 110mm
Sterilization Aseptic
Preservation Frozen

Fibular Strut, Aseptic, Frozen

№ catalog
204151
Type Fibula
Diameter ≥ 6.5mm
Length 110mm
Sterilization Aseptic
Preservation Frozen

Fibular Strut, Aseptic, Frozen

№ catalog
204150
Type Fibula
Diameter ≥ 5mm
Length 110mm
Sterilization Aseptic
Preservation Frozen

Whole Right Fibula, Aseptic, Frozen

№ catalog
202007
Type Fibula
Sterilization Aseptic
Preservation Frozen
Laterality Right

Whole Left Fibula, Aseptic, Frozen

№ catalog
202006
Type Fibula
Sterilization Aseptic
Preservation Frozen
Laterality Left

Right Proximal Fibula, Aseptic, Frozen

№ catalog
202005
Type Fibula
Sterilization Aseptic
Preservation Frozen
Laterality Right

Left Proximal Fibula, Aseptic, Frozen

№ catalog
202004
Type Fibula
Sterilization Aseptic
Preservation Frozen
Laterality Left

Fibula Shaft Aseptic, Frozen

№ catalog
204138
Type Fibula
Length 180mm
Thickness ≥ 5mm
Sterilization Aseptic
Preservation Frozen

Fibula Shaft Aseptic, Frozen

№ catalog
204137
Type Fibula
Length 120mm
Thickness ≥ 5mm
Sterilization Aseptic
Preservation Frozen

Fibula Shaft Aseptic, Frozen

№ catalog
204136
Type Fibula
Length 100mm
Thickness ≥ 5mm
Sterilization Aseptic
Preservation Frozen

Fibula Shaft Aseptic, Frozen

№ catalog
204135
Type Fibula
Length 80mm
Thickness ≥ 5mm
Sterilization Aseptic
Preservation Frozen

Fibula Shaft Aseptic, Frozen

№ catalog
204134
Type Fibula
Length 60mm
Thickness ≥ 5mm
Sterilization Aseptic
Preservation Frozen

Fibula Shaft Aseptic, Frozen

№ catalog
204133
Type Fibula
Length 40mm
Thickness ≥ 5mm
Sterilization Aseptic
Preservation Frozen

Fibula Shaft Irradiated, Frozen

№ catalog
200001
Type Fibula
Length Varie
Sterilization Irradiated
Preservation Frozen

Contact us!

For more informations, contact our team.

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Frequently asked questions

Questions?
We have the answers

On average, it takes 24 to 72 hours to process an order. The client will be informed of the estimated delivery date after placing the order.

We recommend careful inventory management to avoid any shortages.

There may be products you’re used to working with that are no longer available due to not meeting the minimum quality criteria for Héma-Québec’s product catalog. These criteria were established based on the committee of experts’ recommendations.

Customer service is available to answer your questions and help you find the best options to meet your needs.

Héma-Québec continues to offer all of the products needed to treat Quebecers. Based on market demand and recommendations from the groups of specialists involved in this change, Héma-Québec established recommendations for the health and social services network about what products to add, remove or replace. As a result of its procurement strategy, some products have been replaced with equivalent products for quality assurance.

You can email the customer service team at tissus@hema-quebec.qc.ca or call 1-800-267-9711, ext. 2510, between 7:30 a.m. and 4:30 p.m., Monday through Friday, excluding holidays.

Outside normal hours and on holidays, you can call the customer service team at 1-800-267-9711, ext. 2510, for 24/7 service.

Héma-Québec’s customer service team is specialized in human tissue products and works to make sure you get the right product at the right time. Our team also communicates with suppliers to handle logistics and, when necessary, importation.

In 2021, Québec’s Ministère de la Santé et des Services sociaux (MSSS) mandated Héma-Québec to serve as the sole distributor of human tissue to Québec’s health and social services system. This decision was based on a recommendation of Québec’s biovigilance committee.

On December 2, 2024, Héma-Québec took over distribution of all human tissue products to Québec health care institutions.

Learn more here : Sole human tissue distributor mandate

For products that have not yet been processed, email tissus@hema-quebec.qc.ca to inquire and an Héma-Québec agent will confirm if your change request is possible.

For products delivered that do not conform with your order, first obtain return authorization from Héma-Québec. Then, follow the instructions provided to return or dispose of the product.

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